What currency are the prices do I see in the site?
All prices are in USD.

Automatic refunds for large orders!

Some items can be combined together for a cheaper shipping rate. Since we offer free shipping on all of our items, don't be surprised to see a partial refund for shipping difference on large orders. Please contact us for any inquiries. 

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Average shipping times are 3-5 days.
Tracking numbers will be updated the same day your order has been SHIPPED. If you don't have a tracking number after 3 business please email us at shopviaexpress@gmail.com.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. Please contact us for a prepaid shipping label, once we have received the product we will refund the appropriate amount (depending on the reason) of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, you must reply before the order is shipped. Once you double check if the address given is wrong kindly notify us via email at shopviaexpress@gmail.com.  

How long does shipping take?

We are based out of Illinois. Any order placed within the states we'll be delivered in 3-5 days. 
Shipping times vary as we do ship worldwide based on your location. The average shipping worldwide  time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to shopviaexpress@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.